Terms of service
Effective Date: August 22, 2026
1. Overview
Aelon Holdings operates strengthgeardirect.com under the Strength Gear Direct brand. Throughout these Terms of Service, “Aelon Holdings,” “Strength Gear Direct,” “we,” “us,” and “our” refer to Aelon Holdings as applicable.
These Terms of Service (“Terms”) govern your use of strengthgeardirect.com (the “Website”) and purchases made through the Website.
By accessing the Website, using our services, or placing an order, you agree to these Terms and any policies referenced in them.
If you do not agree to these Terms, please do not use the Website or purchase products through it.
2. Eligibility
By using the Website or placing an order, you represent that you are legally capable of entering into a binding agreement.
If you make a purchase on behalf of a business, organization, school, athletic facility, government entity, or other organization, you represent that you have authority to act on its behalf.
3. Product Information
Strength Gear Direct sells specialized sports, fitness, training, recovery, wellness, and commercial equipment from multiple manufacturers and suppliers.
We make reasonable efforts to present product descriptions, specifications, images, pricing, availability, and other information accurately.
However, manufacturers and suppliers may modify products, specifications, packaging, features, availability, or other details without prior notice.
Product images may be representative, and actual products may vary where manufacturers make changes or where optional configurations are shown.
When manufacturer or supplier documentation applies to a product, those materials may contain additional specifications, requirements, limitations, or warranty terms.
4. Pricing
Product prices are displayed on the Website unless otherwise stated.
Prices, promotions, and product availability may change without notice.
We reserve the right to correct pricing, typographical, technical, or product-information errors.
If an error materially affects an order, we may contact the customer before processing the order and, when appropriate, provide the opportunity to proceed under the corrected terms or cancel the affected order.
Certain products may be subject to manufacturer Minimum Advertised Price (“MAP”) policies or other manufacturer pricing requirements.
Applicable taxes, shipping charges, freight charges, delivery services, installation services, or other charges may be added when applicable and disclosed during the applicable purchasing or order-confirmation process.
5. Orders and Order Acceptance
Submitting an order does not necessarily constitute final acceptance of the order by Strength Gear Direct.
Orders may require verification of product availability, supplier acceptance, pricing, payment authorization, shipping eligibility, freight requirements, delivery location, or other order details before they can be finalized.
We reserve the right to decline or cancel an order when reasonably necessary, including because of:
- Product unavailability;
- Supplier or manufacturer restrictions;
- Pricing or product-information errors;
- Payment or fraud concerns;
- Shipping or delivery limitations;
- Geographic restrictions;
- Inability to obtain required customer information; or
- Other circumstances that prevent us from reasonably fulfilling the order.
If payment has already been captured for an order that we cannot fulfill, any applicable refund will be processed to the original payment method.
6. Payment
We accept the payment methods displayed as available during checkout. Available payment methods may vary.
Payment may be authorized, captured, or otherwise processed according to the requirements of the order and the payment method used.
Certain orders may require additional confirmation before payment is captured or the order is released for fulfillment.
Customers agree to provide accurate and complete billing and payment information.
For products requiring freight quotations, special delivery arrangements, custom configurations, or other additional charges, further customer approval or payment may be required before the applicable order or shipment is finalized.
7. Shipping and Delivery
Shipping methods, costs, freight requirements, processing times, and delivery estimates vary depending on the product, manufacturer, supplier, destination, and carrier.
Some products may include shipping in the advertised price, while others may require separately calculated freight or additional delivery charges.
Large, heavy, oversized, or commercial products may ship by freight or LTL carrier and may have special delivery requirements.
Customers are responsible for providing accurate shipping information and reasonable delivery access.
Please review our Shipping Policy and any applicable product-specific shipping information for additional details.
8. Product Availability and Lead Times
Product availability may depend on supplier inventory, manufacturing schedules, product configuration, and other circumstances outside our direct control.
Any processing, lead-time, shipment, or delivery estimate is an estimate unless expressly stated otherwise.
Some products may be made to order, customized, special ordered, backordered, or subject to extended manufacturing or supplier lead times.
We will make reasonable efforts to communicate material availability or delivery issues that become known to us after an order is placed.
9. Freight and Large-Item Orders
Certain products require freight, LTL, curbside, threshold, commercial, or other specialized delivery services.
Additional services may include liftgate service, appointment scheduling, residential delivery, limited-access delivery, inside delivery, or other services depending on the product and carrier.
Availability and charges for these services vary.
Customers purchasing large or specialized equipment are encouraged to contact Strength Gear Direct before ordering if they have questions about delivery access or special delivery requirements.
10. Receiving and Inspecting Products
Customers should inspect shipments promptly upon delivery.
For freight and large-item deliveries, customers should inspect the shipment and packaging for visible signs of damage whenever reasonably possible before accepting delivery.
Damage, shortages, incorrect products, or other delivery problems should be documented promptly with photographs and reported to Strength Gear Direct as soon as possible.
Manufacturer, supplier, or freight-carrier damage-reporting requirements and deadlines may apply.
Please retain relevant packaging and materials when reporting damage unless instructed otherwise.
11. Returns, Refunds, Exchanges, and Cancellations
Return, refund, exchange, and cancellation eligibility varies by product and supplier.
Certain products may be subject to restocking fees, return-freight charges, prior authorization requirements, cancellation restrictions, special-order restrictions, or other conditions.
Some products may not be returnable.
Customers should not return products without first contacting Strength Gear Direct and receiving applicable return instructions.
Please review our Return and Refund Policy and any applicable product-specific terms before purchasing.
12. Manufacturer Warranties
Certain products sold through Strength Gear Direct may include warranties provided by their respective manufacturers.
Manufacturer warranties are governed by the applicable manufacturer's warranty terms, limitations, exclusions, registration requirements, and claims procedures.
Strength Gear Direct does not independently expand or modify a manufacturer's warranty unless expressly stated in writing.
Where appropriate, Strength Gear Direct may assist customers in identifying applicable manufacturer warranty information or the appropriate warranty process.
13. Product Installation and Use
Certain products may require professional installation, assembly, electrical work, plumbing, ventilation, site preparation, structural support, safety clearances, or other specialized requirements.
Customers are responsible for reviewing applicable manufacturer requirements before installation or use.
Products should be installed, operated, maintained, and used in accordance with applicable manufacturer instructions, warnings, specifications, and safety requirements.
Where professional installation or qualified tradespeople are required by the manufacturer, applicable law, or the nature of the product, customers are responsible for arranging appropriate services unless Strength Gear Direct expressly agrees otherwise in writing.
14. Intellectual Property
Unless otherwise indicated, the Website and its original content, design, branding, graphics, text, and other materials belonging to Strength Gear Direct or Aelon Holdings are protected by applicable intellectual-property laws.
Manufacturer names, trademarks, logos, product images, product information, and other manufacturer-owned materials remain the property of their respective owners.
Nothing in these Terms grants users ownership of intellectual property belonging to Aelon Holdings, Strength Gear Direct, manufacturers, suppliers, or other third parties.
15. Acceptable Use
You may not use the Website:
- For unlawful or fraudulent purposes;
- To interfere with the operation or security of the Website;
- To attempt unauthorized access to systems, accounts, or data;
- To transmit malicious code;
- To infringe intellectual-property or other legal rights; or
- In any manner prohibited by applicable law.
We reserve the right to restrict access to the Website where reasonably necessary to protect our business, customers, systems, or legal rights.
16. Third-Party Services
The Website may use or link to services provided by third parties, including payment processors, manufacturers, suppliers, carriers, financing providers, applications, and other service providers.
Third-party services may be governed by their own terms, policies, and privacy practices.
Strength Gear Direct does not control all aspects of third-party services and is not responsible for third-party terms or policies except to the extent required by applicable law.
17. Disclaimer
We make reasonable efforts to maintain accurate and useful information on the Website.
Except for warranties or rights expressly provided by Strength Gear Direct, a manufacturer, or applicable law, the Website and its content are provided on an “as available” basis.
Nothing in these Terms is intended to eliminate or restrict rights or warranties that cannot lawfully be excluded.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Aelon Holdings and Strength Gear Direct will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or products purchased through it, except where liability cannot legally be limited or excluded.
Nothing in these Terms limits liability or customer rights where such limitation is prohibited by applicable law.
19. Privacy
Your use of the Website is also subject to our Privacy Policy.
Information collected through the Website is handled according to that policy and applicable law.
20. Governing Law
These Terms and transactions with Aelon Holdings will be governed by applicable United States law and the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Nothing in this section limits any consumer rights that cannot lawfully be waived.
21. Changes to These Terms
We may update these Terms periodically to reflect changes to our business, Website, products, policies, or legal requirements.
Updated Terms become effective when posted unless otherwise stated.
The effective date shown at the top of this page indicates the most recent revision.
22. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
23. Entire Agreement
These Terms, together with the policies and product-specific terms incorporated or referenced herein, constitute the applicable agreement regarding use of the Website and purchases through Strength Gear Direct, subject to any separate written agreement applicable to a particular transaction.
24. Contact Us
Questions regarding these Terms may be directed to:
Aelon Holdings
Operating through strengthgeardirect.com / Strength Gear Direct
Email: support@strengthgeardirect.com
Phone: 1-845-403-1882